To be informed of the Agency’s mission, of the way the Agency intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
To be informed of the identity of those serving on the Agency’s governing board, and to expect the Agency’s board to exercise prudent judgment in its stewardship responsibilities.
To have access to Agency’s most recent financial statements.
To be assured their gifts will be used for the purposes for which they were given.
To receive appropriate acknowledgement and recognition.
To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
To be informed whether those seeking donations are volunteers, Agency employees or hired solicitors.
To be informed that it is Agency policy to not share donor mailing lists.
To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.